MotoMember Privacy Policy

Effective Date: June 24, 2026

MotoMember is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect information when you interact with MotoMember and participating automotive dealerships.

Information We Collect

We may collect the following information:

Name
Mobile phone number
Email address
Vehicle information
Service appointment information
Membership information
Communication preferences
Information voluntarily submitted through forms, websites, applications, or dealership interactions

How We Use Your Information

We use your information to:

Provide MotoMember membership services
Manage dealership customer relationships
Schedule and confirm service appointments
Send appointment reminders and service updates
Respond to customer inquiries and support requests
Communicate regarding vehicle purchases, trade-ins, and sales opportunities
Deliver account notifications and membership updates
Send promotional offers and marketing communications when permitted by law

SMS Messaging

By providing your mobile phone number and opting in, you consent to receive text messages from MotoMember and participating dealerships.

Messages may include:

Appointment reminders
Service updates
Membership notifications
Customer support communications
Sales follow-ups
Promotional offers

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP.

Consent to receive text messages is not a condition of purchase.

Information Sharing

MotoMember does not sell consumer personal information.

We may share information with trusted service providers and business partners solely for the purpose of delivering services, communications, and support on behalf of MotoMember and participating dealerships.

All third parties are required to maintain the confidentiality and security of the information they receive.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information provided below.

Changes to This Privacy Policy

MotoMember may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Information

MotoMember

Website: https://www.motomember.com

Email: sales@motomember.com

Phone: 703-721-7000

Address: 245 Shepardstown Ct. Purcellville VA 20132

405 Browning Ct. Purcellville VA 20132

9105 Mathis Ave. Manassas VA 20110

1100 Sheller Ave. Chambersburg PA 17201